PowerBook to MacBook (Pro)

After alil’ over 4 years of constant use my 17″ Powerbook G4 has died. What initially appeared to be a power management issue wound-up being a logic board issue. Evidently I have one of the first 17″ laptops, it was custom configured by Apple (not that I knew this), and a replacement part is unavailable. Luckily, a few years ago I purchased a 15″ Powerbook G4 to serve as a backup. Though limited in terms of software and power (oddly) this 15″ is working out a’ight. Not great though. But how am I gonna complain? Seriously-doh.

Technical note concerning the logic board issue…
A kernel panic occurred following a restart one day -but went away after a second restart. Slowly the kernel panic began occurring more frequent. Within a week the kernel panics became so frequent I was forced to perform an “Archive and Install.” Meaning the OS X 10.4 (“Tiger”) Install would only replace the operating system and leave all personal material and settings intact. Which it did beautifully! The result was fewer panics. No fix. At that point I made the mistake of updating the OS via Mac’s software update feature. This feature is actually golden…but the upgrade from 10.4 to 10.4.11 killed the system. It kernel panicked non-stop. A second “Archive and Install” served as a patch. But, again, the problem only occurred less. Wondering what I did besides down-grading the OS? The moment the problem occurred I performed a File System Check in Single User Mode, a few resets in Open Firmware Mode -but I had to disable password protection at this level (an ideal step to avoid having your machine’s security bypassed and turned into a target drive), PRAM reset, a Power Management reset, diagnostic via Boot volume diagnostic on the install DVD, and Disk Utility on the Install DVD. Anyhow…

…at this point I kept the machine in OS 10.4, dodged the upgrades, and managed to complete an active freelance project. This all occurred during an 84-hours work week bytheway. Anyhow, the machine was eventually turned over to the Apple Store in Grand Rapid’s Woodland Mall. And I can’t say enough good things about the service I received. Another excellent resource for Apple Authorized Care is Compucraft within the same town. Fast-forward to the solution…

…despite being several years beyond its extended warranty Apple did something (I felt) was amazing. They gave me a massive discount on a new machine -and refunded repair costs because they were unable to fix it. Honestly, how many computer manufactures do this?!? With that, I’d like to give Apple yet another 5-star rating for customer service. I’d also like to extended a special thank you to Jared of the Woodland Apple Store. It actually feels like I have friends working on my machine as opposed to a computer company.

Oh, and the new machine should be in my claws the week of December 10th. Upon arrival it’ll work hard to process a ton of images to bring my Flickr up to date, sync with a lonely iPod Touch, get acquitted with CS3, allow me to start on the next version of my freelance site, and welcome more MF Doom and Cut Chemist to the mix.

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